Subjects
- Business Communications
Relevant Courses
- ASM BADM 110
- CAMO BUS 130
- CAPU CMNS 220
- CMTN BENG 150
- COTR COMC 1XX
- KPU CMNS 1140
- OC CMNS 112
- SFU GE 1XX
- TWU COMM 1XX
- TWU MCOM 1XX
- UCW COMM 140
- UFV CMNS 125
- UFV CMNS 145
- UNBC COMM 200
- VIU ENGL 1ST
Business Communications 2
Course packs made of openly licensed course materials for educators to use, customize, and share for free. They are collaboratively designed by subject matter experts, instructors, and instructional designers.
Description
Effective communication, both inside and outside of an organization, is a key characteristic of a successful business. This course explores the many strategies and methods one might employ to ensure important messages are communicated in a professional manner. This course establishes business communication fundamentals such as delivering bad news, writing informational reports, creating persuading messages, designing and delivering professional presentations, and preparing for employment searches.
Learning Outcomes
- Describe best practice theory and principles for communication in a business context
- Write effective general purpose business correspondence; may include memos, good-news messages, bad news messages, persuasive messages and direct request letters
- Prepare a compelling resume
- Develop and deliver an effective and professional presentation
- Demonstrate professional communication in all interactions
Course Materials
- Student Guide & Checklist Week 1 - Welcome to Business Communications
- Synchronous Session Plan Week 1 - Welcome to Business Communications
- Synchronous Session Presentation Week 1 - Welcome to Business Communications
- Student Guide & Checklist Week 2 - Communication Process
- Synchronous Session Lesson Plan Week 2 - Communication Process
- Synchronous Session Presentation Week 2 - Communication Process
- Choose the Channel Scenario
- Assignment Example - Narrated Powerpoint Communication Process
- Student Guide & Checklist - Interpersonal Communications
- Synchronous Session Plan Week 3 - Interpersonal Communication
- One-way to Two-way Instructions Synchronous Session
- Synchronous Session Presentation - Interpersonal Communication
- A Friend Needs Feedback - Scenario
- Paraphrasing in Conversation Assignment Instructions
- Student Guide & Checklist Week 4 - Interpersonal Communication II
- Inner Talk Assignment
- Student Guide & Checklist Week 5 - Preparing for Writing
- Informative Writing Assignment - Part 1
- Student Guide & Checklist - Informative Writing
- Informative Writing Assignment - Part 2 Creating the Outline
- Informative Writing Assignment - Part 3 The Draft
- Student Guide & Checklist - Convey a Persuasive Message
- Synchronous Session Plan Convey a Persuasive Message
- Convey a Persuasive Message Presentation Synchronous Session
- Creating a Persuasive Message - Scenario 1
- Creating a Persuasive Message - Scenario 2
- Creating a Persuasive Message - Scenario 3
- Creating a Persuasive Message - Scenario 4
- Rewrite the Social Media Messages
- Student Guide & Checklist Week 8 - Convey Bad News Messages
- Active and Passive Voice Presentation
- Active to Passive Voice Student Worksheet
- Improve the Bad News Message
- Negative Message Scenarios
- Student Guide & Checklist Week 9 - Report Writing
- Report Writing Presentation
- Report Writing Scenario 1
- Report Writing Scenario 2
- Report Writing Scenario 3
- Report Writing Scenario 4
- Student Guide & Checklist Week 10 - Presentations
- Synchronous Session Plan Week 10 - Presentations
- Synchronous Session Presentation - Presentations
- Student Guide & Checklist Week 11 - Writing Process Editing
- Common Errors in Business Writing Worksheet
- Instructions for Setting Up the Resume Assignment
- Student Guide & Checklist Week 12 - Digital Footprint
- SMART Goals Digital Curation Assignment
- Student Guide & Checklist Week 13 - Course Wrap Up
- Synchronous Session Lesson Plan - Week 13 - Wrapping It Up
- Synchronous Session Presentation Week 13 - Course Wrap Up
- OOC Business Communications Course Map
- OOC Business Communications Suggested Syllabus
- OOC Business Communications Final Exam Suggestions