Resources for a Business Communications Open Online Course

1st edition
By Arley Cruthers; John Grant; Melissa Ashman; Petti Fong; Seanna Takacs; Kwantlen Polytechnic University
Published: 2020-08-13


This business communications online open course (OOC) helps students develop the communication skills that are at the heart of every profession. This course is designed for instructors who have the option of delivering the content either synchronously or asynchronously, depending on the needs of their classes and students. Students will explore and practice concepts such as their own writing beliefs, genres, audience analysis, storytelling, forming arguments, evaluating sources, persuasion, and verbal and written presentation skills. Learning and applying those skills are needed now more than ever in a rapidly changing world where new forms of engagement, relationship-building, critical thinking, internationalization, decolonization, anti-racism, and Indigenization form the foundation of today’s workplace. The goal of this course is to help students make effective communication decisions because when we teach the WHY, we enable our students to understand the HOW, giving them the ability to know how to be effective communicators where they can lead in our ever-changing world.


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