Subjects
- Business Communications
Relevant Courses
- ASM BADM 110
- CAMO BUS 130
- CAPU CMNS 220
- CMTN BENG 150
- COTR COMC 1XX
- KPU CMNS 1140
- OC CMNS 112
- SFU GE 1XX
- TWU COMM 1XX
- TWU MCOM 1XX
- UCW COMM 140
- UFV CMNS 125
- UFV CMNS 145
- UNBC COMM 200
- VIU ENGL 1ST
Business Communications 2
Course packs made of openly licensed course materials for educators to use, customize, and share for free. They are collaboratively designed by subject matter experts, instructors, and instructional designers.
Description
Effective communication, both inside and outside of an organization, is a key characteristic of a successful business. This course explores the many strategies and methods one might employ to ensure important messages are communicated in a professional manner. This course establishes business communication fundamentals such as delivering bad news, writing informational reports, creating persuading messages, designing and delivering professional presentations, and preparing for employment searches.
Learning Outcomes
- Describe best practice theory and principles for communication in a business context
- Write effective general purpose business correspondence; may include memos, good-news messages, bad news messages, persuasive messages and direct request letters
- Prepare a compelling resume
- Develop and deliver an effective and professional presentation
- Demonstrate professional communication in all interactions
Course Materials
- Student Guide & Checklist Week 2 - Communication Process (Word)
- Synchronous Session Lesson Plan Week 2 - Communication Process (Word)
- Synchronous Session Presentation Week 2 - Communication Process (PowerPoint)
- Choose the Channel Scenario (Word)
- Assignment Example - Narrated Powerpoint Communication Process (PowerPoint)
- Student Guide & Checklist - Interpersonal Communications (Word)
- Synchronous Session Plan Week 3 - Interpersonal Communication (Word)
- One-way to Two-way Instructions Synchronous Session (Word)
- Synchronous Session Presentation - Interpersonal Communication (PowerPoint)
- A Friend Needs Feedback - Scenario (Word (.docx))
- Paraphrasing in Conversation Assignment Instructions (Word)
- Student Guide & Checklist - Convey a Persuasive Message (Word)
- Synchronous Session Plan Convey a Persuasive Message (Word)
- Convey a Persuasive Message Presentation Synchronous Session (PowerPoint)
- Creating a Persuasive Message - Scenario 1 (Word)
- Creating a Persuasive Message - Scenario 2 (Word)
- Creating a Persuasive Message - Scenario 3 (Word)
- Creating a Persuasive Message - Scenario 4 (Word)
- Rewrite the Social Media Messages (Word)